RadiMatch (the "Platform") is a technology marketplace operated by RadiMatch LLC, a Michigan limited liability company ("RadiMatch," "we," "us") that enables licensed radiologists ("Radiologists") and healthcare facilities, imaging centers, and practice groups ("Facilities") to find one another, communicate, negotiate, and contract directly for professional radiology coverage ("Engagements").
RadiMatch is a neutral technology venue only. RadiMatch:
Matching and ranking are informational only. The Platform may surface, order, match, or highlight profiles, postings, or rates using automated logic. Such results are conveniences based on the data Users supply; they are not endorsements, recommendations, credentialing decisions, or representations about any User, and RadiMatch has no liability arising from reliance on them.
Nothing in these Terms or on the Platform creates an employment, agency (except the limited payment-collection agency in Section 5), partnership, joint venture, or franchise relationship between RadiMatch and any User.
You must be at least 18 years old and able to form a binding contract. Radiologist accounts may be created only by physicians who hold, or are actively pursuing verification of, an active unrestricted licence to practice medicine in at least one U.S. state. Facility accounts may be created only by persons authorized to bind the Facility they represent, and by using the Platform on behalf of a Facility you represent and warrant that you have that authority.
You agree to provide accurate, current, and complete information, to keep it updated, and to maintain the confidentiality of your credentials. You are responsible for all activity under your account. Notify us immediately at firas@radimatch.com of any unauthorized use. We may refuse, suspend, or terminate any account in our discretion, including where information cannot be verified.
Our collection and use of personal information is described in the RadiMatch Privacy Policy, which is incorporated into these Terms by reference. By using the Platform you consent to the practices described there.
Radiologists provide services to Facilities as independent contractors of those Facilities (or under such other arrangement as the Radiologist and Facility agree between themselves). Radiologists are not employees, agents, or contractors of RadiMatch for any purpose, including wage and hour, tax, workers' compensation, unemployment, or benefits purposes. Radiologists set their own rates, choose which Engagements to pursue, and control the manner and means of their professional work, subject only to the standards of the profession and the agreement they make with the Facility.
Each Radiologist is solely responsible for their own tax obligations, including self-employment taxes, and for any filings arising from amounts received through the Platform. Facilities are solely responsible for determining whether their engagement of any Radiologist complies with all laws applicable to the Facility, including credentialing, privileging, supervision, and billing rules.
When a Facility extends an offer through the Platform and a Radiologist accepts and signs it, a direct contract (the "Placement Agreement") is formed between the Radiologist and the Facility only, incorporating the offered rate, schedule, and terms shown at acceptance, together with these Terms to the extent applicable. RadiMatch is not a party to the Placement Agreement and has no obligation to mediate, enforce, or adjudicate it, though we may, in our discretion, provide voluntary assistance with disputes.
Facilities are solely responsible for the accuracy of job postings, offered rates, and workplace conditions. Radiologists are solely responsible for evaluating each Engagement, including whether they hold the required licence in the relevant state, before accepting.
RadiMatch charges a platform fee equal to 15% of the Facility's total payment for each Engagement (the "Platform Fee"), reflected in the difference between the amount billed to the Facility and the amount remitted to the Radiologist. Fee structure and amounts are shown before any offer is sent or accepted and may change prospectively on notice.
Each Radiologist appoints RadiMatch as a limited agent solely for the purpose of collecting payment from Facilities on the Radiologist's behalf. Payment by a Facility to RadiMatch satisfies the Facility's payment obligation to the Radiologist for the amounts so paid, whether or not RadiMatch subsequently remits those amounts to the Radiologist. RadiMatch's sole payment obligation is to remit collected amounts, less the Platform Fee, to the Radiologist's designated account.
Payments are processed by Stripe, Inc. and are subject to Stripe's terms, including the Stripe Connected Account Agreement for Radiologists. By reporting or confirming hours through the Platform, the Facility authorizes RadiMatch (via Stripe) to debit its designated payment method for the corresponding amounts — including reasonable reattempts of failed debits — and the Radiologist authorizes the corresponding payout, less the Platform Fee. Hours confirmed by both parties are final and non-reversible through the Platform; any adjustment is a matter between the Radiologist and the Facility.
Amounts are exclusive of taxes. Facilities bear any transaction taxes; Radiologists bear taxes on their income. Facilities are responsible for chargebacks, reversals, and insufficient-funds costs attributable to their payment method, and RadiMatch may recover such amounts, plus reasonable costs of collection (including reasonable attorneys' fees), from the responsible party. RadiMatch may set off any amount a User owes RadiMatch against any amount RadiMatch owes or holds for that User.
The rates, fees, and totals computed and recorded by the Platform's servers control over any figure displayed elsewhere. If a manifest error occurs in a displayed, billed, or remitted amount — including a software, rounding, or data-entry error — RadiMatch may correct it, and each User agrees to promptly return any amount received in error. Reporting an amount you know or should know is erroneous, or retaining an overpayment, is a violation of these Terms.
The Platform's value is introducing parties who would not otherwise have connected. Accordingly, for twelve (12) months after a Radiologist and a Facility first connect through the Platform (including via application, message, offer, or Engagement), neither may solicit, engage, employ, or compensate the other for radiology services outside the Platform without RadiMatch's written consent. In the event of a breach, the breaching parties are jointly and severally liable for a fee equal to 15% of all amounts paid or payable for the off-Platform engagement during that period or, at RadiMatch's election, a flat fee of $25,000, the parties agreeing that actual damages would be difficult to determine and that this is a reasonable estimate and not a penalty. Either party may instead buy out this restriction on terms RadiMatch offers at the time. In any action to enforce this Section, the prevailing party is entitled to its reasonable attorneys' fees and costs.
RadiMatch may run automated and manual checks — including NPI registry (NPPES), OIG exclusion, state licence, board certification, and identity verification — and may display badges or statuses reflecting their results. These checks are informational conveniences only. They rely on third-party data sources that may be incomplete, delayed, or wrong, and a displayed status is not a representation, warranty, credentialing decision, or endorsement by RadiMatch.
RadiMatch is not a consumer reporting agency, and no verification result, badge, or status constitutes a "consumer report" under the Fair Credit Reporting Act or analogous laws. Users must not use Platform information to determine any person's eligibility for credit, insurance, employment, or any other purpose regulated by such laws; each Facility is responsible for conducting any legally required background or reference checks through appropriate channels.
Facilities remain solely responsible for independently credentialing, privileging, and verifying every Radiologist to the standard required by law, their accreditor, and their own policies, before and during any Engagement. Radiologists must keep their credentials current and promptly report any licence action, exclusion, restriction, or material change. Misrepresenting credentials is grounds for immediate termination and may be reported to relevant authorities.
Radiologists are solely responsible for practicing within the scope of their licence and only in jurisdictions where they are authorized, including compliance with state telemedicine and teleradiology rules. Facilities are solely responsible for confirming licensure requirements applicable to each Engagement are met.
Professional liability (malpractice) insurance is the responsibility of the Radiologist and/or the Facility, as allocated between them in each offer and Placement Agreement. The Platform allows the parties to record who provides coverage; RadiMatch does not provide, procure, verify, or guarantee any insurance and has no liability arising from the absence, lapse, or inadequacy of any coverage. Each party should verify the other's coverage before the Engagement begins.
The Platform is for scheduling, credentialing, contracting, and payment — not for clinical communication. Users must not upload, message, or otherwise transmit protected health information ("PHI"), patient images, or any patient-identifying data through the Platform. RadiMatch is not a "covered entity" or "business associate" under HIPAA with respect to Platform use, and no business associate agreement is formed by these Terms or by use of the Platform. If PHI is nonetheless submitted in violation of this Section, RadiMatch may delete it and suspend the responsible account, and the submitting User is solely responsible for all resulting obligations and liabilities.
You agree not to: (a) provide false or misleading information; (b) impersonate any person or misstate your authority to act for a Facility; (c) circumvent fees or the non-circumvention provision; (d) scrape, harvest, or bulk-extract Platform data; (e) reverse engineer, probe, or disrupt the Platform or its security; (f) upload malicious code; (g) use the Platform to violate any law, including anti-discrimination, anti-kickback, fee-splitting, and corporate-practice-of-medicine laws applicable to you; (h) send spam or unauthorized solicitations; or (i) use the Platform to build a competing service. We may investigate violations and cooperate with law enforcement.
The Platform, including its software, design, text, graphics, logos, and trademarks, is owned by RadiMatch or its licensors and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the app and site for their intended purpose. You retain ownership of content you submit (profiles, logos, postings) and grant RadiMatch a worldwide, royalty-free licence to host, display, and use it to operate and promote the Platform. You represent you have the rights to grant that licence. Feedback you provide may be used by RadiMatch without restriction or compensation.
You consent to transact electronically. Actions such as tapping "Accept," "Sign & Accept," or "Confirm" constitute your electronic signature under the U.S. E-SIGN Act and applicable state law, with the same force as a handwritten signature, and our records of those actions are admissible evidence of them. You consent to receive notices and records electronically at the email associated with your account or in-app.
You may stop using the Platform and request account deletion at any time. We may suspend or terminate your access at any time, with or without cause or notice, including for suspected violation of these Terms, credential issues, chargebacks, or risk to other Users. Sections that by their nature should survive (including 1, 3–6, 9, 11, 12, 14–18, and 21) survive termination. Termination does not affect Engagements already formed between a Radiologist and a Facility, or amounts owed.
Assumption of risk. You acknowledge that entering professional engagements with parties you meet through an online marketplace carries inherent risks — including misrepresented qualifications, non-payment, cancellation, and unsuitable working conditions — that RadiMatch does not and cannot control. You assume all risks arising from your interactions with other Users and from any Engagement, and you are solely responsible for your own due diligence.
The Platform is provided "as is" and "as available," with all faults, and without warranty of any kind. To the maximum extent permitted by law, RadiMatch disclaims all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade. RadiMatch does not warrant that the Platform will be uninterrupted, secure, or error-free; that verification results are accurate or complete; that any User is qualified, licensed, insured, or suitable; or that any Engagement will be available, completed, or paid. Features identified as beta, preview, or pilot are provided for evaluation only and may be changed or withdrawn at any time. You use the Platform, and enter every Engagement, at your own risk.
To the maximum extent permitted by law: (a) RadiMatch will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or cost of substitute services, however caused and under any theory of liability, even if advised of the possibility; (b) RadiMatch will not be liable for the acts, omissions, services, conduct, or solvency of any User, Facility, or Radiologist, or for any Engagement, including any claim of professional negligence, employment misclassification, wage claim, discrimination, injury, or loss arising from an Engagement; and (c) RadiMatch's total aggregate liability for all claims arising out of or relating to the Platform or these Terms will not exceed the greater of (i) the total Platform Fees actually received by RadiMatch from you (or, for Radiologists, attributable to your Engagements) in the twelve (12) months before the event giving rise to the claim, or (ii) one hundred U.S. dollars ($100).
Some jurisdictions do not allow certain limitations; in those jurisdictions the above applies to the fullest extent permitted. The limitations in this Section are fundamental elements of the bargain and apply even if a remedy fails of its essential purpose.
You will defend, indemnify, and hold harmless RadiMatch and its officers, directors, members, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Platform; (b) any Engagement you enter, including any claim by a patient, employee, contractor, or government authority; (c) your content or information; (d) your violation of these Terms or of any law or third-party right, including licensure, credentialing, tax, employment-classification, anti-kickback, or privacy laws; or (e) any PHI you transmit in violation of Section 9. We may assume the exclusive defense of any matter otherwise subject to indemnification, at your expense, and you agree to cooperate.
Your Engagements, communications, negotiations, and disputes with other Users are solely between you and those Users. To the maximum extent permitted by law, you release RadiMatch and its officers, directors, members, employees, and agents from all claims, demands, and damages of every kind, known or unknown, disclosed or undisclosed, arising out of or in any way connected with any dispute you have with another User — including disputes about qualifications, performance, conduct, payment between the parties, cancellation, or working conditions. If you are a California resident (or a resident of a jurisdiction with a similar rule), you waive California Civil Code § 1542, which provides that a general release does not extend to claims the releasing party does not know or suspect to exist in its favor at the time of the release.
Please read this Section carefully. It requires most disputes to be resolved individually through binding arbitration, and it waives jury trials and class actions.
Before filing any claim, the party asserting it must send a written notice describing the dispute to firas@radimatch.com (or, for notices from RadiMatch, to your account email), and the parties will attempt in good faith to resolve it — including, if either party requests, through a single non-binding mediation session conducted remotely — for sixty (60) days. This is a condition precedent to arbitration or litigation, and any statute of limitations is tolled during this period.
Except as provided in 18.4, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any Engagement-related interaction with RadiMatch — whether based in contract, tort, statute, or any other theory, and whether arising before or after these Terms — will be resolved by final, binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or Consumer Arbitration Rules where they apply by their terms), before a single arbitrator. The arbitration will be seated in Washtenaw County, Michigan, and may be conducted by videoconference on request. The Federal Arbitration Act governs this Section. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees except where the applicable rules or law provide otherwise; RadiMatch will pay arbitration fees to the extent the applicable rules or law require.
The arbitrator — not any court — has exclusive authority to resolve all threshold disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable; provided that only a court may decide disputes about the enforceability of the class waiver in 18.5.
Either party may (a) bring an individual claim in small claims court; and (b) seek temporary injunctive relief in court to protect intellectual property, confidential information, or to enforce the non-circumvention provision, pending arbitration. Nothing here prevents a report to any government agency.
All claims must be brought in the parties' individual capacities, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. Each party waives the right to a trial by jury. If the class waiver is held unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder in arbitration.
If twenty-five (25) or more demands with common issues are filed by or with the assistance of coordinated counsel, the parties agree the AAA shall administer them in staged batches of up to ten (10), with the outcomes of each stage informing good-faith global mediation before further stages proceed. Filing fees are due only as each batch proceeds, and any statute of limitations is tolled for demands awaiting their batch.
You may opt out of this arbitration agreement (but not the rest of these Terms) by emailing firas@radimatch.com with the subject "Arbitration Opt-Out" from your account email within 30 days of first accepting these Terms. Opting out will not affect any other provision or your ability to use the Platform.
To the maximum extent permitted by law, any claim arising out of or relating to the Platform or these Terms must be filed within one (1) year after the claim accrued; otherwise it is permanently barred.
These Terms and any dispute are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 18. For matters properly in court under 18.4 or otherwise, the exclusive venue is the state or federal courts located in Washtenaw County, Michigan, and each party consents to their jurisdiction.
If you access the Platform through an app obtained from Apple's App Store: these Terms are between you and RadiMatch only, not Apple; Apple has no obligation to furnish maintenance or support; Apple is not responsible for any product warranty, claim, or third-party intellectual-property claim relating to the app; in the event of any failure of the app to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price (if any), and Apple has no other warranty obligation; you represent you are not located in an embargoed country and are not on any U.S. government prohibited-parties list; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.
We may modify these Terms by posting an updated version with a new version identifier and effective date, and, for material changes, by notifying you in-app or by email. Changes apply prospectively. Continued use after the effective date constitutes acceptance; material changes to Section 18 will not apply to disputes of which either party had notice before the change.
Entire agreement. These Terms, together with the Privacy Policy and other policies they reference and the terms presented in any offer flow, are the entire agreement between you and RadiMatch regarding the Platform, superseding prior versions and understandings. Severability. If any provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. No waiver. A failure to enforce is not a waiver. Assignment. You may not assign these Terms; RadiMatch may assign them in connection with a merger, acquisition, reorganization, or sale of assets. Force majeure. RadiMatch is not liable for delay or failure caused by events beyond its reasonable control. No third-party beneficiaries except as stated in Section 19. Notices to RadiMatch: firas@radimatch.com. Export and sanctions compliance. You represent that your use complies with U.S. export and sanctions laws.